You can take several approaches (or a
combination) when choosing a point of sale system for your business. For
instance, you might prioritize a lower cost over a wealth of features. No approach
is inherently right or wrong, but you do need to know your business and its
goals. The following tips should help in your search for the right POS system.
Outline
Your Needs
Write down what you need from your POS
system. As an example, perhaps you require the flexibility to take your system
anywhere and to have customers sign on it. In this type of situation, a system
such as the Cloverflex
could be your answer. It can be used tableside and at counters. It also has a
QR scanner and built-in camera to help with inventory.
Divide your list into absolute requirements
and features that would be great to have but that you can live without, if
necessary.
Draw
Up a Budget
Of course, you need to know how much money
you have to spend on the POS system, so run the numbers. See how much you have
to play with. Consider factors such as how many products you sell and how many
stores and registers you have.
You’ll probably choose between a one-time
licensing fee and a monthly subscription-type model (software as a service).
Advantages of the SaaS approach include scalability because you can adjust
upward or downward if the needs of your business change. You could even cancel
your subscription if need be. SaaS does mean you might pay $50 to $200 a month
for the service. A one-time licensing fee could make sense if your business is
stable enough and financially sound enough to handle a long-term contract.
One consideration could be whether to lease
or buy your equipment. However, leasing could cost you more money in the long
run. It also requires long-term contracts.
Decide
Whether to Go Proprietary
Proprietary systems require you to work
with a specific payment processor. That’s not good or bad, but it does mean
several things, notably:
·
You’d need to buy a different
POS system in the future if you change processors.
·
Payment processors may be less
inclined to negotiate a lower price since they know you have to use this
specific POS system and processor no matter what.
·
You might be able to do less
research on payment processors, saving you time in the long run.
In many cases, it makes more sense to buy a
non-proprietary system. That way, you don’t have to scramble for funds a few
years down the road if you switch processors. When you browse the different POS
system options, each product page should tell you if the system is proprietary
or not. For example, take the Booker
POS. The product page explains that this solution gives “access to a wide
range of payment processing solutions.” It’s not proprietary.
Browse
Different Options, and Contact Companies
Take the time to look at the various
offerings from different companies. You may come across features that you
hadn’t realized you wanted in your system. For instance, the Clover
2 offers fingerprint scanning, a customer-facing printer display and
timesheet management tools, among other things. Get in touch with the companies
you’re interested in for quotes.
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